GRC Solutions, Australia's leader in Governance, Risk, and Compliance learning, delivers award-winning eLearning and expert consulting that help organizations meet regulations and build a culture of ethics, accountability, and continuous improvement.
GRC Solutions wanted to improve how clients create and manage training courses. While effective, the process was time-consuming. Their goal was to streamline the interface so teams could design and launch training faster, improving efficiency and engagement.
To ground the redesign in real user needs, we ran a focused, month-long design sprint. We prototyped and tested solutions with end users, validating features that streamlined course creation and delivering an evidence-backed roadmap for the platform’s revamp.
A closer look at how we worked together on this project, including the engineering decisions, delivery practices, and collaboration model that helped us accomplish the goal.
Prioritized understanding user needs and pain points to create solutions that they find enjoyable and truly valuable.
Ensure the product design supports broader business objectives such as market alignment, cost optimization, and strategic growth.
Assess and consider the technical constraints and opportunities to ensure the proposed solutions are practical and can be successfully developed.
Together with GRC Solutions, we transformed a complex course builder into a seamless, user-first experience. Guided by our end-to-end product design process, we empowered their team to make confident design decisions. The outcome: a product that feels effortless to use.
UX audit, benchmarking to brainstorm improvements and industry standards, and generating user personas and journeys.
Created and validated wireframe variations with the client to refine potential improvement paths.
Surveyed end users to choose the best option, refined designs, and delivered hi-fi wireframes addressing key pain points.
Generated a validated roadmap with the features to work on, taking into consideration the platform’s technical limitations.
The sprint produced a validated roadmap and user-tested insights to guide future implementation of platform improvements.
Completed research, prototyping, testing, and roadmap validation in one focused sprint.
Delivered a user-validated roadmap highlighting the most impactful improvements.
Design decisions were grounded in real user feedback, replacing assumptions with validation.
We used Figma for interface design and prototyping, and Maze to test usability and gather user feedback, helping validate design decisions before development.
Real impact, real growth. Hear directly from the team at GRC Solutions.
“GRC Solutions has worked with Stack Builders since 2016 on our Adaptive learning platform. We engaged their services as they have on staff a team of Haskell developers along with other full stack devs that understand our products and our business. Stack Builders are an integral part of our business and a trusted partner.”
