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Client Overview

GRC Solutions is Australia’s leader in Governance, Risk, and Compliance learning. They deliver award-winning eLearning and expert consulting that go beyond box-ticking, helping teams meet regulations and build a culture of ethics, accountability, and continuous improvement.
GRC Solutions
Australia Location
Compliance e-Learning Industry Impact
Since 2016 Partnership

The Challenge

What was the problem? GRC Solutions wanted to improve how clients create and manage training courses. While effective, the process was time-consuming. Their goal was to streamline the interface so teams could design and launch training faster, improving efficiency and engagement.
How we approached it! To ground the redesign in real user needs, we ran a focused, month-long design sprint. We prototyped and tested solutions with end users, validating features that streamlined course creation and delivering an evidence-backed roadmap for the platform’s revamp.

The Solution

Together with GRC Solutions, we transformed a complex course builder into a seamless, user-first experience. Guided by our end-to-end product design process, including research, ideation, prototyping, and testing, we empowered their team to make confident design decisions and deliver a solution that bridges user expectations with business growth. The outcome: a product that feels effortless to use.
Product discovery & research
UX audit, benchmarking to brainstorm improvements and industry standards, and generating user personas and journeys.
Ideation & prototyping
Created and validated wireframe variations with the client to refine potential improvement paths.
Testing & evaluation
Surveyed end users to choose the best option, refined designs, and delivered hi-fi wireframes addressing key pain points.
Results
Generated a validated roadmap with the features to work on, taking into consideration the platform’s technical limitations.

Our Tool Stack

figma logo maze logo

Our Approach

User-Centered Approach Prioritize understanding user needs and pain points to create solutions that they find enjoyable and truly valuable.
Business Needs Ensure the product design supports broader business objectives such as market alignment, cost optimization, and strategic growth.
Technical Feasibility Assess and consider the technical constraints and opportunities to ensure the proposed solutions are practical and can be successfully developed.

Results & Impact

The sprint produced a validated roadmap and user-tested insights to guide future implementation of platform improvements.
Validated Product Roadmap Delivered a user-validated roadmap highlighting the most impactful improvements within the platform’
User-Driven Decisions Design decisions were grounded in real user feedback, replacing assumptions with tested and validate

Real Impact, Real Growth

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“GRC Solutions has worked with Stack Builders since 2016 on our Adaptive learning platform. We engaged their services as they have on staff a team of Haskell developers, along with other full-stack devs who understand our products and our business. Stack Builders are an integral part of our business and a trusted partner.”
Joe Bennett Chief Technology Officer
GRC Solutions

Our Success Stories

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Looking Forward

With the validated roadmap in place, the technical team will begin implementation. By delivering improvements incrementally, users will start seeing value early while the platform steadily evolves into a more intuitive, modern LMS (Learning Management System). This approach enhances the UI/UX, improves overall usability and competitiveness, and positions GRC to strengthen customer loyalty and reduce churn.

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